Firdous Ahmad Parray portrait
Available for new projects

Hi, I’m Firdous
The IT Guy

I build and manage secure, reliable, and high-performance infrastructure that powers businesses.

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What I Do

Services I Provide

End-to-end IT solutions from infrastructure to automation, helping businesses stay secure, fast and always online.

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Web Hosting

Fast, secure and reliable hosting solutions with uptime-focused infrastructure.

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Infrastructure Security

Protecting servers, applications and data with practical security controls.

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Server Administration

Linux and Windows server setup, optimization, monitoring and ongoing maintenance.

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Automation & Scripting

Automating workflows and tasks to improve efficiency and reduce manual work.

About Me

Engineer. Consultant. Executor.

Team Lead / Level-3 Engineer with hands-on experience across Windows Server, Microsoft 365, cybersecurity, cloud migration, networking and infrastructure leadership.

I specialize in keeping business systems stable, secure and scalable. My work covers server administration, Microsoft 365 environments, Exchange migrations, tenant consolidation, security hardening, networking, backup planning, hosting and operational troubleshooting.

I am based in Perth, Western Australia and work across infrastructure delivery, incident resolution, implementation planning and technical leadership.

7+Years MSP experience
200+Email Systems migrated
100+Servers managed
Reliable deliveryClear documentationSecurity-first thinkingBusiness continuity
Career

Professional Experience

Focused on infrastructure, security, cloud systems and business-critical technology operations.

Team Lead / Level-3 Engineer

Managed Service Provider Environment

Current Focus
  • Leading infrastructure support, escalation handling and technical implementation work.
  • Managing Windows Server, Microsoft 365, Exchange, networking, security and hosting environments.
  • Planning and delivering migration projects with minimal downtime and clear rollback paths.
  • Improving operational documentation, reliability, monitoring and security posture.

Infrastructure & Cloud Specialist

Migration, Security and Automation

Delivery
  • Delivered Office 365, Exchange Online and tenant consolidation projects.
  • Worked on Windows Server upgrades, server hardening, firewalling, backups and disaster recovery.
  • Supported hosting, cPanel/WHM, DNS, SSL, email and web infrastructure operations.
Capabilities

Technical Skills

A practical skillset across infrastructure, cloud, cybersecurity, networking, automation and hosting.

Infrastructure

Windows ServerActive DirectoryDNSDHCPGroup PolicyHyper-VFailover Clustering

Microsoft Cloud

Microsoft 365Exchange OnlineEntra IDSharePointTeamsTenant Migration

Security

Cybersecurity ArchitectureVulnerability ManagementPenTest+FirewallingHardeningSOC 2 Essentials

Networking

CCNPCCNARoutingSwitchingVPNTroubleshooting

Hosting

cPanelWHMWHMCSSSLDNS ZonesLinux

Automation

PowerShellBashScriptingMonitoringBackup AutomationDocumentation
Credentials

Certifications

Industry-recognized certifications validating expertise in cybersecurity, networking, cloud technologies and IT infrastructure.

Expert

Microsoft Cybersecurity Architect Expert

Microsoft · Designing and implementing cybersecurity strategies and architectures.

SC-100
Professional

CompTIA PenTest+

Certified penetration testing and vulnerability management professional.

COMP001022577151
Professional

CCNP Routing and Switching

Cisco Certified Network Professional demonstrating advanced networking expertise.

410284169377GODM
Associate

CCNA Routing and Switching

Cisco Certified Network Associate validating networking fundamentals.

408324169377AKUL
Professional

Cloud Tech Associate

Acronis · Advanced Cyber Infrastructure certification for cloud technologies.

Professional

SOC 2 Compliance Essentials

Understanding of SOC 2 compliance requirements and implementation.

Portfolio

Migration Projects

Enterprise migration work covering email, server infrastructure and Microsoft 365 tenant consolidation.

Exchange 2019 to Office 365 Migration

Email Infrastructure · 3 Months · 80 Users

Project Overview

Complete migration of email infrastructure from on-premises Microsoft Exchange 2019 to Office 365. Transitioned mailboxes, public folders and archived emails for 80 users with minimal disruption.

Key Steps

  • Evaluated existing Exchange environment.
  • Cataloged mailbox sizes and public folders.
  • Configured Office 365 tenant and Exchange Online.
  • Established connectors for seamless mail flow.
  • Executed hybrid migration in controlled batches.
  • Used AvePoint for third-party migration tooling.

Challenges & Results

Mailbox Size LimitationsImplemented archiving and data cleanup before migration.
Bandwidth ConstraintsOptimized transfer scheduling to prevent network overload.
  • Successfully migrated 80+ user mailboxes.
  • Zero data loss during migration.
  • Improved email accessibility and collaboration.
  • Reduced infrastructure maintenance costs.

Windows Server Migration Project

Infrastructure Upgrade · 6 Months · 200 Users

Project Overview

Upgraded and migrated Windows Server 2008, 2012 and 2016 environments to Windows Server 2019 across multiple departments.

Key Steps

  • Assessed server roles and applications.
  • Determined compatibility with Windows Server 2019.
  • Prepared backup and rollback plans.
  • Used Windows Server Migration Tools.
  • Transferred roles, features and data.

Challenges & Results

Application CompatibilityUpgraded or replaced legacy applications incompatible with Server 2019.
Downtime ManagementScheduled migrations outside business hours.
  • Upgraded 15+ servers.
  • Enhanced security posture.
  • Improved performance and reliability.
  • Maintained 99.9% uptime during migration.

Office 365 Multi-Tenant Consolidation

Tenant Management · 4 Months · 80 Users

Project Overview

Consolidated multiple Office 365 tenants into one tenant to improve management coherence and reduce complexity.

Key Steps

  • Analyzed each tenant configuration.
  • Cataloged users, mailboxes and SharePoint sites.
  • Prepared target tenant for consolidation.
  • Synchronized Azure AD user accounts.
  • Migrated email, documents and collaboration data.

Challenges & Results

Data IntegrityImplemented validation processes to ensure complete migration.
User ExperienceMaintained resource access during transition.
  • Consolidated 3 tenants into one environment.
  • Simplified administration and licensing.
  • Enhanced collaboration across teams.
  • Reduced operational overhead by 40%.
Contact

Let’s Connect

Open to full-time positions, consulting projects and collaborations in IT infrastructure and cybersecurity.

Email[email protected]
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LocationPerth, Western Australia
LinkedInlinkedin.com
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GitHubgithub.com
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